Cleaning companies in Bratislava mostly sell the same promise — a clean apartment or office. What
separates them is everything around the promise: how the price is set, who actually shows up, what
happens when something goes wrong, and how much of your own time the service consumes before
the cleaner even arrives. Shine Guards, operating under the Austrian entity Shine Guards e.U., built
its professional cleaning service in Bratislava around those mechanics rather than around slogans.
This article breaks down the full service list, the working process, the published rates for add-ons,
and the situations each service is designed for.
How the Company Operates and What It Fixes Before the First Visit
Shine Guards is a professional cleaning company serving homes, offices and commercial properties
of all types. The Bratislava branch runs on the same operating standard the company uses in Vienna
and across Austria, with the service catalogue split into two tracks — private clients and business
clients — so that a two-room apartment and a restaurant are quoted, staffed and scheduled
differently rather than squeezed into one generic offer.
Pricing is fixed in advance. The exact figure is agreed before the cleaner is dispatched, and it does
not move after the work is done. This matters more than it sounds: hourly-rate cleaning transfers all
the risk of a slow visit onto the client, whereas a fixed quote transfers it back to the company. The
company also runs an online calculator on its Bratislava page where you select the service type,
enter a phone number, email and preferred date, and receive a quote without a phone call.
Responsibility for damage sits with the company. If something is damaged during a cleaning visit,
Shine Guards takes full responsibility and resolves the issue quickly rather than negotiating it. For
anyone letting a stranger into their apartment or handing over office keys, that clause is the
difference between a service and a risk.
Scheduling is built around the client rather than a fixed shift pattern. Cleaning can be arranged for
mornings, evenings or weekends. The contact centre works Monday to Friday from 09:00 to 18:00
and on Saturday and Sunday from 10:00 to 16:00, so bookings and questions are handled seven days
a week, not only during office hours.
Communication is treated as part of the product. Bookings are confirmed quickly, coordination runs
from the first request to the completed visit, and each client deals with a named manager instead of
a general queue. After a request is submitted, the manager comes back within roughly half an hour
to confirm the size of the property, the number of rooms, whether there are pets, and which extras
are needed.
The staff are trained specialists, not casual labour. Cleaners go through training and a practical
assessment before they are sent to a client, and the team works across a wide range of property types — gyms, restaurants, hotels, short-term rentals, private homes and more. That range is why
the company can quote a post-renovation flat and a commercial kitchen with the same confidence.
Cleaning Services for Private Clients
The private catalogue is built as a ladder. Three core services cover different levels of intensity, and
the correct choice depends on the current condition of the property rather than on personal
preference. A property that has not been cleaned in months does not need a regular clean — it
needs a reset first.
Basic Cleaning is the maintenance tier. It is regular cleaning designed to keep order and comfort in a
space that is already in reasonable condition — the weekly or fortnightly service that stops dirt from
accumulating to the point where it becomes difficult to remove. The exact scope varies with the
state of the property. Most households run this on a schedule: weekly for families with children or
pets, every two weeks for couples and single occupants.
Full-Scale Cleaning is a more thorough option for properties that need extra attention. It contains
everything from Basic Cleaning and then goes further, which makes it the right choice when a space
needs a genuine refresh rather than routine upkeep — after a long gap without cleaning, before
guests arrive, or at the change of seasons.
Deep Cleaning is the maximum-intensity tier: an intensive top-to-bottom treatment that includes
the entire scope of Full-Scale Cleaning plus thorough work on the areas that never get touched
during regular visits. Ovens from the inside, the space behind the fridge, accumulated limescale,
neglected corners. This is the premium turnkey service and the usual entry point for new clients.
The sequence the company recommends is deliberate: start with a deep clean to bring the property
to a good baseline, then switch to regular maintenance. Running maintenance cleaning on a
neglected apartment produces a mediocre result at a fair price and satisfies nobody.
Extra Services exist for clients who want to manage cleanliness section by section. Individual tasks
can be attached to a main cleaning or ordered on their own — from cleaning a microwave to ironing
clothes — so you pay for what you actually need instead of buying a package around one problem
area.
Specialised Services for Specific Situations
Window Cleaning covers windows of any complexity, inside and out, including frames and
windowsills. Dust, dirt and rain marks are removed rather than smeared, which is the usual failure
mode of doing it yourself. The service is commonly ordered after renovation work or as a seasonal
reset, and it changes the amount of daylight in a room more than most people expect.
Post-Renovation Cleaning deals with construction aftermath: fine dust that settles into every
surface and reappears for weeks, traces of building materials, and stubborn stains left by adhesives,
paint and plaster. All surfaces are worked through thoroughly, and the property is prepared for
moving in. Standard cleaning equipment and standard cleaning routines do not handle construction
dust, which is why this is a separate service rather than an add-on.
Move-in / Move-out Cleaning is comprehensive cleaning for a change of residence or office. It works
in both directions — preparing a property to hand back to a landlord, or preparing a new one before
you move in. The financial argument is straightforward: landlords can withhold part of a deposit over
limescale on fixtures, grease on cabinet fronts or darkened silicone in the bathroom, and a
professional handover clean is usually cheaper than the deduction it prevents.
Airbnb and Short-Term Rental Cleaning is built around turnover logistics rather than around
cleaning alone. Apartments are prepared for guest check-in according to strict checklists, linen is
changed, and consumables are monitored and restocked. For hosts, the relevant metric is the
cleanliness score in guest reviews, and consistency between turnovers is what protects it.
Commercial Cleaning serves business clients across property types — offices, gyms, restaurants,
hotels and similar premises. Scope, frequency and timing are set per property, so cleaning can run
outside working hours where a business cannot pause operations. New commercial clients are
offered a first cleaning free of charge, which lets a facility manager assess the standard on the actual
premises before committing to a contract.
Each of these services is quoted individually, through the same calculator and under the same fixed-
price rule as the core home cleaning tiers. Nothing is priced by guesswork on arrival.
What a Standard Cleaning Visit Actually Covers
Shine Guards works from a defined checklist rather than a vague notion of “cleaning up”. The
standard scope of a basic visit includes dusting all accessible surfaces, vacuuming carpets and
upholstered furniture, mopping floors, cleaning kitchen surfaces, sinks and stoves, cleaning
bathrooms and toilets, polishing taps, mirrors and plumbing fixtures, wiping doors, handles and light
switches, taking out the rubbish, and restoring general order in the space. Bed linen is changed on
request if a clean set is available.
In the kitchen, the work covers dishes and the sink, countertops and cabinet fronts, the exterior of
appliances including fridge, stove and microwave, the table and chairs, the floor (vacuumed and
mopped), the bin, and the switches, sockets and radiators.
In the bathroom, the checklist runs through toilet, sink, bath or shower, mirrors and glass surfaces,
taps and metal fittings polished rather than merely wiped, shelves and cabinets, towels replaced
where needed, and the floor.
In bedrooms, the floor is vacuumed and washed, dust is removed from furniture, nightstands,
shelves and windowsills, the bed is made or the linen changed, mirrors and glass are cleaned,
radiators, switches and sockets are wiped, and the room is aired.
In living rooms and other areas, floors are vacuumed and mopped, dust is cleared from furniture,
shelves and electronics, mirrors and glass surfaces are cleaned, windowsills and radiators are wiped,
and surfaces are tidied and organised.
Anything outside this standard — ironing, interior window washing, extractor hood cleaning — is
added as an extra and agreed before work starts. Nothing is discovered mid-visit and billed
afterwards.
Add-Ons and Published Rates
Add-ons are priced separately and transparently, which allows a client to build the exact scope they
need instead of upgrading to a more expensive tier for the sake of one task.
Ironing is charged at €28 per hour, and folding and organising a wardrobe at the same €28 per hour.
Both are typically attached to a regular visit by households where laundry, rather than floors, is the
real bottleneck.
Appliance cleaning is priced per unit: fridge inside and out €35, oven €35, extractor hood €35,
microwave €22. These are the items most often skipped during routine cleaning and the ones where
neglect becomes visible fastest.
Cabinet work is hourly: kitchen cabinets inside and out at €28 per hour, and bathroom cabinets
wiped down and disinfected at €28 per hour.
An urgent clean with dispatch within two hours is available at €30 per hour — the option for a last-
minute guest arrival, an unexpected viewing or a same-day rental turnover.
Two standing promotions apply to new and returning clients: a 10% welcome bonus on a first
booking, and a bonus for leaving a review on Instagram or Google. A tagged Instagram Stories video
review kept up for 24 hours earns 5% off that cleaning.
How Booking and Payment Work
The process is designed to take minutes rather than a sequence of calls. You submit a request
through the form on the site with your name, phone number, address and available time, adding any
specific requirements in the comments field.
A manager comes back within roughly 30 minutes to confirm the details — property size, number of
rooms, presence of pets, any extras — and the price and date are fixed at that point.
The specialist arrives at the agreed time with all equipment and cleaning supplies. Clients do not
need to be present; most leave a key or provide access via a smart lock, and the company carries
responsibility for the property while its staff are there. If you prefer your own products because of
allergies or surface requirements, that is arranged in advance with the manager.
Payment happens after the service, not before. Cash, bank cards and cashless payments are all
accepted, so the transaction can be settled the way that suits the client rather than the provider.
After the visit, the manager follows up. If anything is not right, it is corrected without an additional
charge and without an escalation process.
For recurring clients, a fixed schedule is set and the same specialist is assigned wherever possible,
which removes the need to re-explain preferences before every visit.
Practical Notes Before You Book
The choice between service tiers should follow the condition of the property, not the budget. If the
apartment has been neglected, a Basic Cleaning at a lower price will disappoint, and the deep-then-
maintain sequence costs less over a year than repeatedly ordering intensive cleans to fix a
maintenance gap.
Frequency should follow occupancy. Households with children or pets generally need a weekly visit;
couples and single occupants are usually well served every two weeks. Offices are set by footfall and
by how visible the premises are to clients.
Extras are worth calculating before the call rather than during it. Knowing that an oven is €35 and
ironing is €28 per hour lets you decide what genuinely needs to be in scope, and a fixed quote is only
useful if the scope behind it is complete.
Access arrangements should be settled at the booking stage. Key handover, smart lock codes,
building entry and parking all affect the start time of a visit, and the manager will raise them if you
do not.
Business clients should use the free first cleaning as an assessment rather than a favour. It is the only
way to see the standard applied to your own premises, with your own surfaces and your own
constraints, before signing anything.
Where to Check Prices and Book
The full service catalogue for Bratislava — Basic, Full-Scale and Deep Cleaning, window cleaning,
post-renovation and move-in / move-out cleaning, Airbnb turnovers, extra services and commercial
contracts — is published at https://www.shineguards.com/bratislava/. Each service has its own page
with the exact scope of work listed item by item, so the content of a visit can be checked before any
money is discussed.
The same page carries the online cost calculator. You choose whether you are booking as a private
or a business client, select the service, enter a phone number, an email address and a preferred
date, and submit the request. A manager responds within roughly 30 minutes to confirm the
parameters of the property and fix the final price, which then stays unchanged.
Current promotions are listed on the same page: a 10% welcome bonus for a first order and an
additional bonus for an Instagram or Google review. New commercial clients receive their first
cleaning free of charge, which is the practical way to compare providers on your own premises
instead of on their website.
The company can also be reached directly on +43 1 442 10 36 or by email at
hello@shineguards.com. The contact centre operates Monday to Friday from 09:00 to 18:00 and at
weekends from 10:00 to 16:00. Payment is taken after the service is completed, in cash, by card or
by cashless transfer.
